Quality Assurance

Alpha Integrated Solutions (AIS) has developed and implemented a Management System comprising three levels: Quality Management System (QMS), Corporate Management System (CMS) & Operations Management System (OMS) in order to document the company’s best practices, better satisfy the requirements and expectations of our customers, ensure that all regulatory requirements are met and improve the overall management of the company.

Our management system is certified to the international standard ISO 9001:2008, the updated standard of ISO 9001:2000 by SGS. This system addresses the provision of the company’s services plus the procurement and sale of its retail products while taking into account the specific challenges due to the remote and ad hoc nature of AIS’s business.

AIS management is commited to pursue the highest possible standard of quality management and accountability in all our operations. We will consistently provide products and services that meet or exceed the requirements and expectations of our customers.

We strive to maintain this level of quality through fulfillment of the following objectives:

  • Maintaining close consultation with our customers, employees and sub-contractors through planning, implementation and close-out, to fully understand needs, requirements and budgets so as to deliver quality products each and every time
  • Ensure understanding and implementation of Quality and HSE Management Plans
  • Informing ourselves, our clients and our sub-contractors of regulatory and legal requirements
  • Developing and implementing quality plans, flow charts, induction training packages and continuous training ethics
  • Defining accountability for all employees and provide programs that enable each employee to do their job right the first time
  • Achieving continuous improvement through education, feedback, management coaching and discussion
  • Utilising consultants to tighten all AIS processes
  • Never committing to supply a product or service we know we cannot deliver
  • Following up feedback, measurement and change to continuously ‘raise the bar’ in the quality of management, products and services we deliver